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Return & Shipping Policy
Return Policy
Our return policy lasts 30 days. To complete your return, we require a receipt or proof of purchase. Savoy Active provides free return shipping on all US orders. In order to claim your free return, you must notify our customer service department ([email protected]) of your intention to return your item(s) within 30 days from the purchase date. A prepaid shipping label will be emailed to you after our customer department is notified, and you must use the issued label when shipping back your return. Once we have received your item, your refund will then be processed, and a credit will be applied to your credit card or original method of payment.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift certificate for the value of your return.
Return Address
To return your product you can also mail your product to: Big Omega, 1395 Brickell Ave, Suite 800
Miami, FL, 33131 (Attn: Returns Dept)
Shipping Policy
Orders placed with Tulum In Motion before 3:00pm PST are shipped same day.
Free shipping on all US orders.
Shipping |
Rate |
Standard Shipping |
FREE |
Priority (2-3 Days) |
$7.00 |
Express (1-2 Day) |
$25.00 |